Automatic commission calculation in a referral programme
Before the app, referrers submitted deals by email or phone and the store settled commissions manually in spreadsheets. Now every referral goes through the app, the store sees everything in a panel and the referrer tracks status and earnings in real time.
Problem
Pan Perfekt is a premium home appliance retailer (Miele, AEG, Liebherr) that pays commission to people who refer its products. Before the app, the entire programme ran outside any system: a referrer would call or email, a staff member manually entered data into a spreadsheet and calculated the commission. Referrers sometimes chased commission after the matter had already been closed. They had no visibility into their status or commission history, and everything depended on a staff member finding time to reply.
Solution
We built an app that works on iOS, Android and in the browser. The referrer picks a product from the catalogue, enters the client's details and drags a price slider - the commission amount appears straight away. On submission the referral goes into the store's panel. The referrer tracks the status in real time and sees their commission with a full payout history.
Result
The store runs the referral programme without spreadsheets or emails. Referrers can see the status of every referral and their full commission history. Commission is calculated while filling the form, not after a phone call.
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